Get in Touch With Us
This is the page to use if you want to reach the people behind Bitcoin Casinos — the small editorial team that researches and ranks new crypto casinos for US players. Email [email protected] and a person will read it. We aim to reply within two business days, and we don't send automated responses dressed up as answers.
Before you write, it helps to know one thing: we are an independent comparison site, not a casino. We don't hold funds, process crypto deposits, run promotions or have access to any account you've opened elsewhere. That shapes what we can actually do for you, which is covered below.
How We Make Money, Stated Plainly
Some of the links on 45rpmny.com are commercial. If you sign up with an operator through one of them, we may earn a commission from that operator. That relationship does not buy a position in our rankings and it does not soften a review. Sites we hold a commercial arrangement with still get their limitations written up, and sites we earn nothing from still appear when they deserve to. If you think a specific page reads like an advertisement rather than an assessment, say so in an email — that's a fair complaint and we'd rather hear it than not.
What to Email Us About
- Corrections. A bonus percentage that's changed, a wagering requirement we've listed wrong, a coin a site has dropped, a license detail that no longer holds. Include the page and, if you have it, a link or screenshot of the current terms. Corrections get priority over everything else in the inbox.
- Questions about crypto mechanics. How on-chain confirmations affect deposit crediting, why network fees differ between BTC, ETH and LTC, what a self-custody wallet is for, why stablecoins like USDT and USDC behave differently from volatile coins during a session. We'll answer generally and point you at the relevant page.
- Operator disputes — with limits. If a withdrawal has stalled or an account has been locked, tell us. We can't recover your funds or override an operator's decision, but a pattern of the same complaint about the same site changes how we rate it.
- Suggestions for coverage. A newly launched casino you think we've missed, a rakeback structure worth breaking down, a state-level legal development.
- Partnership and media enquiries. Introduce yourself and outline the proposal. Operators should expect the same review criteria as everyone else.
- Responsible gambling concerns. Mention it and we'll respond with resources rather than a form letter.
What We Can't Help With
A fair share of the mail we get is aimed at the wrong address. To save you time:
- We can't reset your password, unlock your account, release a pending withdrawal or apply a bonus code. Only the casino's own support can do any of that — most run 24/7 live chat, which is faster than email for account issues.
- We can't advise you on how to access a site that restricts your state, and we won't explain workarounds for geoblocks, KYC checks or sanctions screening. Using a VPN or false details typically breaches an operator's terms and is a common reason withdrawals get voided.
- We can't give you legal or tax advice. US players are generally liable for tax on gambling winnings and on crypto gains, and the rules are individual. Consult a qualified tax professional or attorney rather than relying on a comparison site.
- We don't publish user testimonials, and we won't invent them. If you send us feedback, we may use it to inform a review, but we won't quote you as a review score.
Which Site Your Question Is About
If your message concerns a specific operator, naming it speeds things up considerably. These are the sites we're asked about most, with the headline offer as the operator currently advertises it. Every one of these promotions carries wagering requirements, time limits and eligibility conditions set by the operator — read the promotional terms on the site itself before depositing, because they change and they decide whether a bonus is worth anything to you.
| Casino | Advertised offer | Our editorial rating |
|---|---|---|
| BetPanda | 10% weekly cashback | 10.0 |
| CoinPoker Casino | 150% welcome bonus up to $2,000 | 9.9 |
| Cryptorino | 100% match up to 1 BTC + 10% weekly cashback | 9.9 |
| Punkz | 20,000 USDT welcome bonus + 15% cashback | 9.9 |
| Hyperlucky | 20% daily cashback up to $10,000 + 100 free spins | 9.7 |
| Winna | Up to 60% rakeback & 25% instant cashback | 9.7 |
| Thrill | Up to 70% rakeback + 10% cashback | 9.7 |
| BC Game | Four match bonuses up to $4,000 + 400 free spins | 9.7 |
| Wild.io | Up to 350% across first three deposits + 200 free spins | 9.7 |
| Vave | Up to 550 USDT + up to €75 free bet + 5% cashback | 9.7 |
These ratings are our own editorial scores based on desk research — supported coins, withdrawal handling, bonus terms, game range and licensing disclosure. They are not customer review averages, and we have not tested deposits or withdrawals ourselves.
The three we field the most mail about
BetPanda sits at the top of our list because its headline proposition is a recurring 10% weekly cashback rather than a one-off match bonus — a structure that suits players who return regularly and dislike playthrough math. Cashback percentages are usually tiered or capped, and the qualifying period is fixed, so check the promotion page for how losses are calculated before assuming a figure. The limitation worth naming: a cashback-led offer gives a new depositor far less upfront value than a large match bonus, so if you're a one-session bonus hunter, this isn't the shape of deal you're looking for.
CoinPoker Casino earns attention for a different reason — it runs a poker room alongside casino games, which very few crypto sites do properly. The advertised 150% welcome bonus up to $2,000 is substantial, but like nearly all match bonuses it releases against wagering or rake requirements over a set window rather than landing in your balance as cash. Its drawback is focus: readers who only want slots and live tables may find the poker-oriented product and its loyalty mechanics less relevant than a pure casino.
Cryptorino pairs a 100% match up to 1 BTC with 10% weekly cashback, which is unusual — upfront value plus an ongoing return. Pricing a bonus cap in BTC rather than dollars is the catch: what "1 BTC" is worth to you moves with the market between the moment you deposit and the moment you clear wagering, and that cuts both ways. As a newer operator it also has a shorter public payout history than more established names, which is a genuine reason to start small.
Questions About Crypto Payments We Answer Often
These come up constantly in the inbox, so here's the short version in advance.
Cost to take part. There's no fee to use 45rpmny.com. At the casinos themselves, you fund an account by sending crypto on-chain from an exchange or self-custody wallet. Operators commonly set their own minimum deposit and minimum withdrawal in coin terms, and you pay the network fee — negligible on Litecoin or most stablecoin networks, materially higher on Ethereum during congestion, variable on Bitcoin. Deposits normally credit after a set number of confirmations, so a few minutes on LTC or DOGE, longer on BTC. Withdrawals are often advertised as instant or near-instant, but that means the operator's approval step is automated; the blockchain still has to confirm, and manual review can be triggered by size, bonus activity or a first cash-out.
Getting paid. Payouts go back to a crypto address you provide. Daily, weekly or monthly withdrawal limits are normal and often rise with VIP tier. If you don't want your balance moving with the market while you play, hold and withdraw in USDT or USDC — stablecoins track the dollar and remove that particular variable. They don't remove the risk of losing what you stake.
Verification. Some sites advertise no-KYC or minimal-KYC play and let you deposit with an email address alone. That is a privacy feature, not an exemption from anything: operators routinely reserve the right to request identity documents on large withdrawals, on suspected bonus abuse, or under their own anti-money-laundering obligations. Plan for the possibility that you'll be asked, and never submit details that aren't your own.
What's Actually on These Sites
If you're writing to ask whether a casino carries a particular type of game, the categories break down fairly consistently across the operators we cover: slots from third-party studios such as Pragmatic Play and NetEnt; live dealer rooms running blackjack, roulette and baccarat with real tables streamed in, commonly powered by Evolution; RNG table games; and the crypto-native originals — crash, dice, plinko and in-house variants, many of them provably fair, meaning you can verify a result's seed yourself after the round. Game libraries change without notice, so we won't confirm a specific title is live at a specific site by email; check the lobby.
The other product lines these operators run
Most of the brands on our list aren't casino-only. Sportsbooks sit alongside the casino at several, with separate bonuses, separate rollover terms and different limits — a casino welcome offer usually can't be cleared on sports bets, and vice versa. CoinPoker Casino runs poker, which is a peer-to-peer product with rake rather than a house edge. Esports betting and racing markets appear at some. Treat each vertical as a separate product when you read terms; readers get caught out assuming one wallet means one set of rules. If your question is about our coverage of operators outside UK self-exclusion schemes, our guide to non-GamStop casinos deals with that separately.
Legal Standing, Eligibility and the Honest Position
We get asked whether these sites are legal for US players more than anything else, so it belongs on the contact page rather than buried elsewhere. The straight answer: there is no federal legalization of online casino gaming in the US, and the crypto casinos we cover are offshore operators licensed in jurisdictions such as Curaçao or Anjouan — not by any US regulator. That puts them in a legal grey area for most American players. A handful of states license online casino gaming (New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island among them), but those regulated operators don't run on crypto. Some states are explicitly more restrictive, and offshore sites self-restrict certain states in their own terms — which states varies by operator and changes. You need to check your own state's laws, and where a site says it doesn't accept players from your state, that's the end of the matter.
Because these operators are licensed offshore, the consumer protections you'd get from a state-regulated site may not apply. Dispute escalation, fund segregation and self-exclusion tools are down to the operator and its license conditions. That's a real difference and it's worth weighing before you deposit. Our position on tax is unchanged: US players are generally liable on gambling winnings and on crypto gains, the detail is personal, and you should take it to a qualified professional rather than to us.
You must be at least 18 to use these sites, and 21 at operators or in states where that's the applicable minimum — check the site's own terms for the figure that applies to you, and don't register if you're under it.
How We Assess the Sites We Write About
- We review published terms — bonus wagering, time limits, withdrawal limits, restricted states and accepted coins — and record what the operator states, distinguishing that from anything we can independently verify.
- We check licensing disclosure and whether it's traceable, rather than repeating a badge at face value.
- We look at game supply: studio partners, live dealer provision, originals, and whether provably fair verification is actually offered or just claimed.
- We track payout policy and player-reported experience over time, and weight recurring complaints heavily.
- We re-check the pages on a rolling basis and date the findings. This page was last fact-checked on Sep 26, 2026 by Derek Palmer.
Commission has no bearing on any step of that. If we later find a claim we published doesn't hold, we change it and we don't quietly delete the page.
Before You Send
Include the page URL, the operator name, and roughly when the issue occurred. If it's a correction, a link to the operator's current terms settles it fastest. Don't send us private keys, seed phrases, passwords or copies of identity documents — we don't need them and no legitimate party will ask you for a seed phrase, ever.
One last thing. Everything we publish is about entertainment spending, not income. Gambling with crypto adds a second layer of risk on top of the house edge, because the value of what you hold can fall while you play. Stake only what you're prepared to lose, and if it's stopped feeling like a choice, the National Problem Gambling Helpline is free and confidential on 1-800-GAMBLER. Offshore sites may not offer the deposit limits, cool-offs or self-exclusion tools you'd find at a state-regulated operator, so set your own limits before you need them.
Write when you're ready — we'll read it.